Click and Collect Service

We offer a 2 hour Click and Collect service from our Canary Wharf shop. Select Click and Collect during the checkout and enjoy the convenience of ordering online and picking up your bouquet at a date and time that suits you from our shop.

Terms and Conditions:

Click and Collect is a FREE online 2-hour collection service, offered 7 days per week during store opening hours only. There are no minimum order values required.

Our store opening hours are:
Monday to Friday 07:00 – 20:00 hours / Saturday 10:00 – 19:00 hours / Sunday 12:00 – 18:00 hours

1. Place your order online. Allow TWO hours from placing your order to when you can collect from our store.

2.Our daily order deadline is TWO hours before the stated store closure hours.

3. To collect your order, please bring a copy of your order / confirmation and valid photo ID.

4. We are happy for someone to collect your order on your behalf, but they must present your order number together with their own valid photo ID.

5. Whilst our store is kept at an optimum temperature for flowers, it is necessary to remember that flowers are a perishable commodity with a limited shelf life. We reserve the right to cancel your order with no refund should you not collect your order by the close of the day’s trading.

6. Our stock levels will vary throughout the day and it is possible that flowers may be substituted. We will naturally attempt to contact you.

7. Should you have collection problems please call the store on 020 7512 9275 (during opening hours) to discuss.

8. Please note: Certain products are not available for Click and Collect.